Terms and Conditions

Please read our terms and conditions in full before purchasing a product. Your continued use of this website confirms your acceptance of the below terms.

Between Inspired Coventry and the Customer

Full payment of the products must be made before your order can be accepted. Such payment methods are debit card, credit card or PayPal. Once we have received full payment through the website, you will receive a confirmation email to state your order is being processed. This email creates a legal binding contract between us. Inspired Coventry will not have accepted any legal binding commitment to you unless and until you receive a confirmation email.

Once your order has been accepted, we aim to post your order within 10 working days from the date purchased. If for whatever reason an ordered cannot be fulfilled in this timeframe, Inspired Coventry will contact you with a likely date of postage.

Your order will be posted to you by Royal Mail to the shipping address provided at the time ordering. Inspired Coventry has no obligation to provide any other postal couriers. You are responsible for providing the correct shipping address for delivery.

Please allow for up to 7 working days for delivery of an item following the dispatch.

You are also responsible for making sure your PC has the correct filters and settings so that you can receive any messages sent to you from us.

Import Taxes

If you’re shipping internationally, please bear in mind that you may be liable for import duties and VAT.

Artworks are usually subject to import VAT at a reduced rate. Check with your local tax authority for more details. Import taxes are collected by the shipping company at the time the package clears customs. Inspired Coventry is not involved in calculating or collecting import taxes.

Cancellation or Refund

Cancelling orders that have already been posted is not possible.

In the unlikely event you wish to return an item, if you would like to return an item including unframed art prints, please contact info@inspiredcoventry.com within 14 days of receiving your item. Please include your order number, the reason for your return and whether you would prefer to exchange or receive a refund.

It is essential that you return the item to us in perfect condition as otherwise we will be unable to resell the item. If the item is damaged when it reaches us, we will be unable to refund you. Please contact info@inspiredcoventry.com if you have any questions about how to pack your item for return. It is your responsibility to cover the return postage.

Our returns policy excludes items that are made to order, such as personalised pieces. These cannot be returned unless they are faulty. If you need any help, please contact us at info@inspiredcoventry.com

Cancelling By Us

We reserve the right to cancel the contract between us if:

• We have been given insufficient stock to deliver the items you have ordered.
• We cannot deliver to your area.
• The product ordered was listed on our website at an incorrect price due to a typographical error.

If we cancel your order we will notify you by email and will refund you the amount paid. We will not be obliged to offer any additional compensation for disappointment suffered.

Products

The prices stated on our site are in pounds sterling and include VAT. All prices for UK customers are inclusive of delivery costs and charges (Excluding Highlands and Islands). Charges will apply for all customers outside of the UK.

Inspired Coventry is not liable for any damage that may arise from the use of the products ordered.

Intellectual Property Rights

Intellectual property rights remain with Inspired Coventry at all times unless discussed with us separately. Inspired Coventry products are all copyrighted and you are therefore not permitted to copy and/or distribute Inspired Coventry products.

Privacy

Please read our Privacy Policy found in the website footer to see what we do with your information. Agreeing to these terms you also accept our use of personal information to process your order.

Website Uptime

We will try to give advance warning of maintenance work being completed on our website but we shall not be obliged to provide notice that the website will be temporarily down.

Postage and Packaging

All unframed art prints are packaged in a hardback envelope or rigid cardboard tube (depending on size) to ensure the artwork reaches you in perfect condition.

All framed art works are packaged using corrugated cardboard.

All products are posted using Royal Mail, either 1st or 2nd class. Once we have posted the product to Royal Mail, we hold no responsibility for the package if damaged.

Lastly

Our aim at Inspired Coventry is to produce Coventry inspired art, clothing and gifts for everyone to enjoy.